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Former Member

Dialog instance installation error

Hi all,

While installing a dialog instance of ECC (EHP 5 for SAP ERP 6.0) on AIX 7.1 I am facing an error in phase "Unpack SAP archives"

the error is as under

An error occurred while processing option Enhancement Package 5 for SAP ERP 6.0 > SAP Application Server ABAP > Oracle > High-Availability System > Dialog Instance( Last error reported by the step :System call failed. Error 13 (Permission denied) in execution of system call 'mkdir' with parameter (/sapmnt/<SID>/exe/.created_by_SAPinst, S_IRWXU | S_IRWXG | S_IRWXO), line (393) in file (syuxcpath.cpp), stack trace: iaxxejsctl.cpp: 272: EJS_ControllerImpl::executeScript() iaxxejsbas.hpp: 450: EJS_Base::dispatchFunctionCall() iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall() syxxcfsmgt.cpp: 542: CSyFileSystemMgtImpl::createDirectory(/usr/sap/<SID>/SYS/exe/run/.created_by_SAPinst) syuxcpath.cpp: 380: CSyPath::createDirectory() .). You can now:

Choose Retry to repeat the current step.

Choose Log Files to get more information about the error.

Stop the option and continue with it later.

Log files are written to /tmp/sapinst_instdir/ERPEhP5/AS-ABAP/ORA/HA/DI.

files systems

/sapmnt/SID/ is NFS mounted with full permission and sidadm:sapsys as owner

/usr/sap has permission 777

Umask is set to 022

/etc/exports of the CI node is properly maintained

Kindly suggest

Sandeep

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2 Answers

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    Former Member
    Feb 16, 2012 at 12:11 PM

    Hi Altaf,

    Check the permissions and owner/group for the below.

    /sapmnt

    /sapmnt/<SID>

    /sapmnt/<SID>/exe/

    Br,

    Venky

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    • Hi,

      System call failed. Error 13 (Permission denied) in execution of system call 'mkdir' with parameter (/sapmnt/<SID>/exe/.created_by_SAPinst

      SAPinst is unable to create a directory exe under /sapmnt/<SID>

      Could you run the following commands

      chmod -R 777 /sapmnt/<SID>

      chown -R <sidadm>:sapsys /sapmnt/<SID>

      Retry after these changes.

      Regards,

      Deepak Kori

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    Former Member
    Feb 23, 2012 at 07:05 AM

    I suggest you do local installation. Copy all the installation media files into local drive.

    Run sapinst as <sid>adm

    Regards,

    Vincent

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