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Former Member
Feb 16, 2012 at 06:59 AM

Automatic License management


Hi Experts,

I have configured automatic license management in solman.

I can see the system data in License management overview

For one particular system , the maintenance license got expired and is displaying as Red in color

Question 1:

Why my Automatic license management doesn't renew the maintenance license for this system at service market place?

Question 2:

Now I have manually renewed it at service market place for that particular system .

but still It is showing red in color in License management overview

Trouble shooting :

I ran REFRESH_ADMIN_DATA_FROM_SUPPORT and checked but still the the new license didn't reached solman system

The job log doesn't gives any error.

Please let me know what I'm missing.

Thanks in advance!