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Former Member

HR triggers in GRC -not following any workflow

Hi Experts

We have successfully configured HR triggers in GRC system for various scenarios like new Hire ,Position change ,change Name etc . We can see triggers in GRC but here action is not creating request in other words itu2019s not following any workflow .

Here we get following message

1586 CHANGEFNAME E-HR DEV ENVIRONMENT 114 In process The request has been created, waiting for approval.

Request no. : Trigger 1586 (Rule:CHANGEFNAME, Action:CHANGEFNAME) processed on 2/15/2012 12:00 AMResult : The action is not procesed yet.

Any suggestion / help is greatly appreciated . Thanks .

Regards

Aditya

Edited by: Adityatd on Feb 15, 2012 7:57 PM

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2 Answers

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    Former Member
    Feb 16, 2012 at 01:30 AM

    Hello Aditya,

    I checked Support Portal and there are various notes with problems regarding HR Triggers. I think you can start with these two notes in order to figure out the root cause of the problem:

    1591291 - GRC 10.0 - HR Trigger configuration

    1641138 - GRC 10.0 - HR Triggers not being processed

    Cheers,

    Diego.

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    • Former Member Former Member

      Hi gurus

      Any suggestion u2026on this

      Checked config again .. things are ok ..also now we are getting process status : Not Processed (earlier it was he request has been created, waiting for approval.. The action is not processed yet)

      Any suggestion help is highly appreciated .

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    Former Member
    Feb 16, 2012 at 05:06 AM

    Hi Aditya,

    Check your connectors are working fine or not. The connectors you have listed in HR Trigger --> Actions.

    Regards,

    Ajesh.

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