Feb 14, 2012 at 05:07 PM

Label is not getting printed when sent to printer...

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Hi Guys,

We have developed a label, when previewed data is coming correctly on it but while trying to print we are getting some error.

Please see the log below.

I000 Trace:

I000 ======

I000 02/10/12 09:16:55 Start Function 'WWI_GENERATE_LABEL'

I000 Initializing parameters

I000 Receiving data from client

I000 wait for semaphore

I000 semaphore allocated

I000 License check: I000 EH&S License verified.

I000 starting resolve for mode L

I000 Writing Result File

W000 WARNING: The height of the labelstock is too small for this amount of rows and margin. Labels may be printed on the next page.

W000 WARNING: The left edge of the shape 1036 is larger than the defined height of the label! The shape will probably not be visible on the label. Please check the template.

W000 WARNING: The right edge of the shape 1036 is larger than the defined height of the label! The shape will probably not be visible on the label. Please check the template.

W000 WARNING: Unknown rotation case! Got following data: PaperWidth=612.050009;PaperHeight=792.050012;LabelWidth=612.077000;LabelHeight=396.050000;LandscapeFlag=0

I000 GenerateLabel got 'SUCCESS' (0) as result from 'WWILABEL.DLL' and cleans up now

I000 Initializing Word connection at 02/10/12 09:16:55

I000 Initializing winword.exe process list

I000 Updating winword.exe process list

I000 Closing Word connection at 02/10/12 09:17:00

I000 process exit code: 0

I000 release semaphore

I000 Initializing result-file for OrderNo. 00000000000000001882

I000 Checking results returned from WWI in the Result-File

I000 Checking existence of generated file C:\WWI\WWI_GENSERVER_SYN_DEST\P00000000000000001882.PRN

We have analyzed it and found that there are some differences in width of the label with respect to the paper which is being used for print. But there is a statement in the log 'I000 GenerateLabel got 'SUCCESS' (0) as result from 'WWILABEL.DLL' and cleans up now', we are unable to understand this. This says the label is SUCCESS and also says WWILABEL.DLL cleans.

Could you please let us know if the label data is getting cleared once it is generated.

Regards,

Rafi