EWA - traffic light pictures missing - text rating available

[Former Member]

Hello,

we have currently SAP EHP 1 for SAP Solution Manager 7.0 with SP Stack 26 installed. In all our EWA reports the traffic light pictures are missing.

Nevertheless, the rating is correct and visible as the missing image comment. This is within the DSWP preview, in the Word documents and also in the HTML reports. We already deleted and updated the service definitions but the issue stays.

Is there any correction for this?

Kind regards,

Sven

[fredrik_borlie · Accepted solution]

Checked the notes I guess?

So note https://service.sap.com/sap/support/notes/1480106 is not the solution?

We had issues with Basis SP08 (SAPKB70108) cause it introduced new procedure to determine SAPWORKDIR.

Note 1501119 describes this change.

In our case the SAPWORKDIR ended up on
-folder names causing lots of issues in RMAUTH-transaction. Check the SAPWORKDIR-folder to see if the icons gets downloaded or not!

[Former Member · Accepted solution]

I was note aware of SAP note 1480106 and we will implement it. I will come back to you with the result. Thanks so far.

[Former Member]

Thanks freppe,

after implementing SAP note 1480106 all traffic light images (icons) are visible again in the EWA reports.

Best regards,

Sven