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Former Member
Feb 14, 2012 at 11:01 AM

Customer Receiving two dunning letters

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Hi All,

After the dunning run , the customer is receiving two dunning letters, one with 0 amount and the other letter correctly.

One of the letters is in EUR and the other letter is in the local currecny.

Why does the system generate the dunning letter with 0 amount??? Can anyone please clarify..

thanks a lot,

kris..