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Former Member
Feb 13, 2012 at 01:03 PM

Reference multiple orders from a notification.


Hi all,

My client has a requirement for multiple work orders to link to a single notification. I know this goes against standard system behaviour, however, the orders do not need to be linked in the conventional way - they just need to reference the original notification in a way which is reportable.

The requirement comes from the following business process:

A notification is raised to represent a survey, this survey will identify the condition of a number of different aspects of a functional location e.g. roofs, ceiling, external areas etc.

If remedial work is identified as part of this survey, work orders will be raised as appropriate, however, not all of the remedial work will be carried out on a single work order as they work may be paid for from different budgets and may be undertaken months apart.

The requirement is for a link of some sort between each of the work orders and the original notification, so that for reporting purposes each order can be traced back to the survey in which the work was identified.

Does anyone have any suggestions on how this could be accomplished?

Thanks in advance,