Deleted service entry sheet from SRM not posted in ECC

[Former Member]

Experts,

SRM 5.0 (Ext classic)

We have a limit PO for 1000GBP. User created a service entry sheet for 880GBP and this was posted in ECC. Then user deleted this entry sheet after which I see 'Error in process' status. RZ20 status shows "Error whilst creating an entry sheet in the backend system. Entry sheet XXX already deleted". Also Service entry sheet in ECC has status 'deleted'.

How come SES in ECC has status deleted but in SRM it shows error in process?

Thanks in advance

[christian_zeuch]

Hi! So just to confirm: you created a Limit PO and then you confirmed this PO in SRM. This confirmation created a SES in ECC.

After this the user deleted the confirmation in SRM. However it went on error but the SES was deleted?

This could not happen. Is there a chance that the SES was deleted in ECC before the confirmation was deleted in SRM?

BR

Christian Zeuch

[Former Member]

Hi Christian,

Thanks for your reply.

But this is what has happened. No the SES was not deleted in ECC before the confirmation was deleted in SRM. Our users don't have access to ECC T-codes.

Also I have checked the time at which the cancellation was created and everything is in sync.

How can i change the status of SES from 'Error in process' to 'posted in backend'?

Please advise

Thanks