The viewer was unable to find the resources required to render the report

[Former Member]

Hi,

There are several other posts in various places but none solve the same problem I am having.

When I try to run the "CRJava Create Report From Scratch" in Eclipse, I get the following error in the browser:

The viewer was unable to find the resources required to render the report

Please check the following to resolve the issue.

1. Verify that ../crystalreportviewers120/ is accessible to your WebApp and is the correct path to the viewer resources.

2. You may customize this location by altering the crystal_image_uri and crystal_image_use_relative properties in the web.xml.

3. Validate that the file crv.js exists at ../crystalreportviewers120/js/crviewer/crv.js.

I've used FIddler to see the HTTP request, and it looks like the files in 1 & 3 are present (after I renamed the crystalreportviewers directory to crystalreportviewers120). I can't find any reference on my computer to #2.

I also used a javascript debugger in Firefox, and it shows that CrystalReportViewer.jsp is trying use bobj, but it's not defined.

Has anyone solved this problem, and if so, how?

Thanks, Ted

[Former Member]

Hi,

Please refer to the SAP Note : 1426803.

Also check the name of the viewer is it 'crystalreportviewers120' or 'crystalreportviewers12' ?

Let me know if this works,

Regards,

Rameez

[Former Member]

Hi iRameez,

Your pointers worked!

The key was to add these entries into web.xml:

<context-param>

<param-name>crystal_image_uri</param-name>

<param-value>crystalreportviewers</param-value>

</context-param>

<context-param>

<param-name>crystal_image_use_relative</param-name>

<param-value>webapp</param-value>

</context-param>

They are discussed in the Viewers Java SDK Developer Guide referred to by the SAP note 1426803. I had not seen that guide previously.

I also changed the name of the WebRoot\crystalreportviewers120 directory back to crystalreportviewers.

Thanks for your help!

Ted