Rich text formatted text not showing on some computers

[Former Member]

We have a VB6 legacy application. It uses Crystal Reports 8.5.

For years, the RichTextBox control would write the RTF data back to the Access database.

The field would then be displayed on the report with the RTF format setting chosen on the Paragraph tab for formatting the field.

Recently, on SOME Windows 7 computers, the formatted field will not display. If we turn off the RTF formatting on the report, the field displays fine on that computer (although goofy looking because of the RTF characters).

What are we missing?

[former_member183750 · Accepted solution]

I'm actually surprised that a an app using CR 8.5 runtime woudl even work on WIN 7 (considering we're looking at about 10 years for forward compatibility).

Two suggestions;

1) Compare the dlls loaded on a box that works to the one that does not. Use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility for that

2) Convert the app to .NET and Crystal Reports version that supports WIN 7

Ludek

Follow us on Twitter http://twitter.com/SAPCRNetSup

Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]