SAP Solution Manager 7.1 installation for use with BusinessObjects

[former_member433995]

Good day,

I am completely new to Solution Manager. I have been told that I've got to install and configure it for the department. We need to use it connect to all our BusinessObjects customers and use the following components:

- Service Desk (Incident Management)

- Maintenance Optomizer

- Early Watch Alert

- Remote connection to customer system

My bigest problem is that I am extremely pressed for time and there is such a huge amount of documentation to go through that I makes me even more hysterical.

Is there anybody out there that could possibly assist me with some information on which of the software (there's also a lot of it) to use and not to use. Where to start and how to do this. What to install at customer sites etc etc etc....

PLEASE PLEASE HELP ME!

Thank you in advance

Haidee

[Paul_Babier]

Hello Haidee,

You can find a lot of information at the Solution Manager wiki

http://wiki.sdn.sap.com/wiki/x/hITUAw

and the Solution Manager Setup Wiki

http://wiki.sdn.sap.com/wiki/x/yoEtCg

However you are looking to configure scenarios.

There is a degree of work after installation.

You will need to run Solman_Setup and have performed the Preliminary and Basic Configurations, the managed system setups,

Then you can configure your scenrario.

From what you have listed, Service Desk will likely require the most effort.

The wiki can get you started.

You can also review the SOlution Manager Media library

https://websmp201.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000741248&_SCENARIO=011000358700000002...;

And as always if you need to rampup quickly, the rampup knowlege transfer online knowledge products for Solution Manager http://service.sap.com/RKT-solman

Regards,

Paul

[former_member433995]

Hi Paul,

Thank you very much for all the information. I should be able to start my installation next week Monday and will then post feedback here.

Regards,

Haidee