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Former Member
Feb 07, 2012 at 05:58 AM

Customer Advance Payment

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I have a business scenario and I don't know the best way to implement it.

My client receives an order and creates a Sales Order. The customer has to make the advance payment. Once the payment is made, outbound delivery is made and goods are issued. It so happens that during the stock transfer, sometimes goods delivered are (marginally) less than the goods ordered. Hence, my client owes certain amount of money to the customer. The amount is noted both by the customer and my client.

Next time the order is received, the payment is adjusted and if there is still some amount left it is further carried over. This has to be replicated in the SAP system.

I first thought of going with the normal sales cycle and clearing the remaining amount with a credit memo. But in reality the amount is not returned. Then I thought of adjusting the credit memo in the invoicing of next Sales Order but I don't know if that is possible too.