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Feb 06, 2012 at 01:39 PM

SAP BCM - New install. problems with PSTN number range not showing in SC


Hi Proffesionals,

I am a newby to SAP BCM and I am setting up my first development BCM server for testing and proof of concept working.

I am following the installation example to set up a slim system with minimal configuration.

Having built the local HAC node with all the virtual units. I am at the point where I have just set-up my first System Configurator

remote session to be abel to go further with the install and put in all the telephony settings.

I am stuck at the part where i put in the Number range in OPEN SYSTEM MANAGEMENT.

The screen shows I have a PSTN range already defined in IA in the database of 1300 - 1399

In reality I have changed this number range in the database to be my own range 17001-17053, saved this on the local HAC and HOST and re-synced. So I do not see why the SC screen says I have a number range of 1300-1299 which is the default one when the database was first built.

Any ideas how I can get the correct number range to display in SC as I cannot build anyfurther until the correct range is built ?