Skip to Content
avatar image
Former Member

Business Importance of CCMS alerts and Early Watch Alerts configuration

Hi All,

I have to present to the management how will configuring CCMS alerts and EWA alerts impact the business and how will it help in maintaining our business and existing scenario through the same. Could some body provide me with the PPT presentations/links/ slides which would help me.

Points guarnateed for good help . Thanks ins advance.

Regards,

Somya Maheshwari

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Feb 07, 2012 at 06:59 AM

    Hi

    Have you already searched the marketplace there are plenty of document based upon each solution manager version

    just click solution manager on the left you can choose Media library or preentations etc

    https://websmp202.sap-ag.de/rkt

    Alert inbox demo and ppt

    https://websmp202.sap-ag.de/~sapidb/011000358700000988372011E/index.htm

    https://websmp202.sap-ag.de/~sapidb/011000358700000942822011E

    hope it helps

    Regards

    Prakhar

    Add comment
    10|10000 characters needed characters exceeded

    • Hello

      If you need contact to present the best sources are on SAP service marketplace:

      [https://service.sap.com/solutionmanager|https://service.sap.com/solutionmanager]

      [https://service.sap.com/rkt-solman|https://service.sap.com/rkt-solman]

      How about trying to create your presentation on your own? While the presentations/demos from SAP can help you out surely you can come up with customer specific cases where you see a clear benefit for having these tools in place.

      It also depends what you do with Earlywatch Alerts for example. If you only make them run you are not going to gain anything so you should already think ahead and figure out how they will be used.

      Who will read those EWA's and make recommendations, will they do that periodically etc etc. To whom will you send those EWA's for example, you could send them to the system owners (business) so they get a view on how well or bad their system is doing.

      Kind regards

      Tom