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SD Billing

Former Member
0 Kudos

Hi,

How to rectify sales register

User did wron process flow so that sales register not match with G/L accounts

the process what he did is:

1. sales order

2. delivery

3. invoice

4. returns orsder

5. returns delivery

6. credit memo

7. returns credit memo

8. cancellation of invoice

it is 100% wrong, suppse he should follow the process like:

1. saes order

2. delivery

3. invoice

4. returns order

5. returns delivery

6. creidt note

7. credit memo

even though there is no financial impact but the actual figures and sales register figures are not matching so user requesting me to do something through that figure can match please help me in this.....

Thanks.

Hussain

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

hi,

above process defined is corrcect go through it ,match the quantity for which you are creating the credit note.

Former Member
0 Kudos

If I understood correctly,

The customer has purchased the goods, the flow will be:

Sales order (OR) --} Delivery (LF) --} Invoice (F2)

Then he returned the goods, the flow will be:

Credit memo request (CR) --} Returns delivery (LR) --} Credit memo (G2).

If the end-user has canceled (S1) the original invoice (F2), then he needs to re-invoice the customer referring the original delivery (LF)

Edited by: mziatam on Feb 4, 2012 5:47 PM

Former Member
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Hi,

First of all thanks for the replay

Your understanding is right but after doing credit memo again he did return credit memo that is the problem after return credit memo again he cancell the Invoice that means

he did below process:

credit memo---- return credit memo---invoice cancellation.

now system showing minus values at sales register but at GL a/c there is no effect.

Thanks,

Hussain.

Former Member
0 Kudos

Could you please elaborate on return credit memo?

jpfriends079
Active Contributor
0 Kudos

This b'coz your sales register or in other words sales report is based on Billing Document values.

Not on the bases of accounting doc.

Either review the functional specification of sales report, or in absence of that(FS) take help of ABAPer to review the processing logic with correspondence to table-field used in the report.

Ideally,

Process flow for sales of goods to customer:

|Sales order (OR)| - Delivery (LF) created with reference to sales order| - Invoice (F2) created with reference to delivery doc|

Process flow for change in invoice value on invoice for sales of goods to customer:

|Invoice correction request (RK) created with reference Invoice| - Credit memo (G2) created with reference to Invoice correction request|

Process flow for return in goods sold to customer:

|Return Order (RE) as per best practice created with reference to Sales Order| - Returns delivery (LR) created with reference to return order| - Credit memo (G2) created with reference to return delivery|

Just to add further. Kindly educate your end users accordingly, so that they would repeat these mistakes/error again. And also have block or strict review/workflow system in place before creating any credit memo or cancellation of sales documents.

Regards

JP

bsivasankarreddy_reddy
Active Contributor
0 Kudos

hi

you process is standard process

saes order

2. delivery

3. invoice

4. returns order

5. returns delivery

6.credit for return.

this is the process please check this

sale order quantity and return order quantity , when less, final quantity will comes, please check this

you can fallow this process

and also you maintain any tax procedure ,

ofter return invoice you can capturer excise invoice j1iex, in normal invoice maintain the j1iin excise.

please check this

Former Member
0 Kudos

Hi,

There is no Tax procedure in our process my problem is how to rectify sales register without inturption of GL a/c because as per GL accounts there is no error only at Sales register it showing negative sign so i need to rectfify this, please help me.

Thanks,

Hussain.