on 02-04-2012 10:11 AM
Hi,
How to rectify sales register
User did wron process flow so that sales register not match with G/L accounts
the process what he did is:
1. sales order
2. delivery
3. invoice
4. returns orsder
5. returns delivery
6. credit memo
7. returns credit memo
8. cancellation of invoice
it is 100% wrong, suppse he should follow the process like:
1. saes order
2. delivery
3. invoice
4. returns order
5. returns delivery
6. creidt note
7. credit memo
even though there is no financial impact but the actual figures and sales register figures are not matching so user requesting me to do something through that figure can match please help me in this.....
Thanks.
Hussain
hi,
above process defined is corrcect go through it ,match the quantity for which you are creating the credit note.
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If I understood correctly,
The customer has purchased the goods, the flow will be:
Sales order (OR) --} Delivery (LF) --} Invoice (F2)
Then he returned the goods, the flow will be:
Credit memo request (CR) --} Returns delivery (LR) --} Credit memo (G2).
If the end-user has canceled (S1) the original invoice (F2), then he needs to re-invoice the customer referring the original delivery (LF)
Edited by: mziatam on Feb 4, 2012 5:47 PM
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Hi,
First of all thanks for the replay
Your understanding is right but after doing credit memo again he did return credit memo that is the problem after return credit memo again he cancell the Invoice that means
he did below process:
credit memo---- return credit memo---invoice cancellation.
now system showing minus values at sales register but at GL a/c there is no effect.
Thanks,
Hussain.
This b'coz your sales register or in other words sales report is based on Billing Document values.
Not on the bases of accounting doc.
Either review the functional specification of sales report, or in absence of that(FS) take help of ABAPer to review the processing logic with correspondence to table-field used in the report.
Ideally,
Process flow for sales of goods to customer:
|Sales order (OR)| - Delivery (LF) created with reference to sales order| - Invoice (F2) created with reference to delivery doc|
Process flow for change in invoice value on invoice for sales of goods to customer:
|Invoice correction request (RK) created with reference Invoice| - Credit memo (G2) created with reference to Invoice correction request|
Process flow for return in goods sold to customer:
|Return Order (RE) as per best practice created with reference to Sales Order| - Returns delivery (LR) created with reference to return order| - Credit memo (G2) created with reference to return delivery|
Just to add further. Kindly educate your end users accordingly, so that they would repeat these mistakes/error again. And also have block or strict review/workflow system in place before creating any credit memo or cancellation of sales documents.
Regards
JP
hi
you process is standard process
saes order
2. delivery
3. invoice
4. returns order
5. returns delivery
6.credit for return.
this is the process please check this
sale order quantity and return order quantity , when less, final quantity will comes, please check this
you can fallow this process
and also you maintain any tax procedure ,
ofter return invoice you can capturer excise invoice j1iex, in normal invoice maintain the j1iin excise.
please check this
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