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ICWC - Open file from Business Context (Service Ticket)

Former Member
0 Kudos

Hi,

I'm a new member of SDN, and I work in CRM Now .

This Forum is fantastic idea .

I have a question for all.

I wont open file from view "Business Context" (Service Ticket) but the link dosn't work .

Have you help me ?

Thanks a lot

Filippo Ambrosini

Accepted Solutions (1)

Accepted Solutions (1)

BGarcia
Active Contributor
0 Kudos

Hello Fillipo,

I already had that problem at IC Webclient with add-on for service industries sp1, and only resolved after implementing note 606745. But you should follow Jonh's advice

OSS support is really very good, and already resolved me many software problems.

Good luck and best regards from a very hot day at Lisbon

Bruno Garcia

Answers (3)

Answers (3)

former_member187490
Active Contributor
0 Kudos

Hello Filippo,

For problems that appear to be bugs in the software, such as the issue below, please log an OSS message via the SAP Service Marketplace http://service.sap.com.

Best Regards,

John

Former Member
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The link is present, but doesn't work. When I click the link the system doesn't do nothing.

Thank for your help .

Filippo

Former Member
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Filippo, I am traveling back to the US this weekend and will get back to you after that. Tiest.

kyo_choi2
Participant
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It's either HTMLB tag isn't defined correctly or your destination web page doesn't exits. You can post the error message for better response.

Former Member
0 Kudos

Filippo, you need to give me a little more detail, do you receive any errors or does the screen remain blank? In the latter case please check whether your services are all running correctly, Tiest.