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Former Member

Email notification to ocontrollers in GRC10

Hello Experts,

I have migrated SPM from 5.3 to GRc10. Also, created a new FF ID in ECC and configured in GRC10. All the functionality works as expected. The controller does not get an email notification. Is there any additional configuration i am missing?

Any help is highly appreciated.

Thanks,

Raghav

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3 Answers

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    Former Member
    Feb 03, 2012 at 01:14 AM

    Hello,

    Is the SMTP configuration done and mails work in other scenario?. check SCOT.

    Is the mail created or not? check SOST.

    A know issue is due time zones. Check : Note 1430336 - Firefighter log report is not being sent to controllers

    and also here: http://www.sdn.sap.com/irj/bpx/go/portal/prtroot/docs/library/uuid/d0a8506a-5c64-2e10-5c82-aed487cf08b0

    Is the job GRAC_SPM_LOG_SYNC_UPDATE scheduled? Is the log generated?

    Cheers,

    Diego.

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    • Hi

      Just to add to Diego's list, also check the following:

      There is an email address noted on the Controller's User master record.

      The Access Controls configuration parameters are set to send the notifications.

      Simon

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    Former Member
    Mar 09, 2014 at 01:30 AM

    Hi All,

    Is this issue been fixed, I am facing similar issue. Please help,

    Reyas

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    Former Member
    Sep 15, 2014 at 07:41 AM

    Hi all,

    I am also facing the same issue, can anyone guide to solve the issue.

    thanks

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