Fact sheet and RFC connections

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Hi All,

I have an issue regarding the working of fact sheet. And I suspect authorization issues.

Here is my scenario: I am accesing the BSP application (CRMM_ACCOUNT) in portal. For the fact sheet data will be coming from BW server if I am not wrong. When I click on the fact sheet in accounts application screen just refreshes, it wont show any error.

Here are my questions,

1) From CRM server do we have to maintain any RFC connections for the user to access BW or they will be there automatically.

2) from portal side, do we need to maintain any other thing together with user mapping for Portal, CRM and BW systems

however, i can see the fact sheet in sap gui and in web client.

I read SAP notes regarding this, nothig worked out fine,

Any suggestions or help is greatly appreciated.

Thanks

Murthy