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author's profile photo Former Member
Former Member

Online payment through portal - FICA

Dear Experts,

I am having the requirement to post the customer payment through CRM to FICA. I would like to know, is there is any functional

module to post?. Is there any other standard way forward to post the online payment in sap FICA?.

Thanks

Aswin

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 01, 2012 at 01:38 PM

    Hi Aswin,

    Please review http://help.sap.com/saphelp_crm70/helpdata/en/80/df4340500a0272e10000000a155106/frameset.htm.

    I think it will be helpful for your requirement.

    Also http://help.sap.com/saphelp_crm40/helpdata/en/38/8a7bf8e089488489d4573b4e512c92/frameset.htm

    for Customizing Settings for Service Contracts in CRM.

    regards,

    David

    Edited by: David Tonade on Feb 1, 2012 1:50 PM

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  • Posted on Feb 01, 2012 at 04:43 PM

    Aswin:

    Standard function is available for accepting payment in the ICWC. These payments would be accepted when customer provides their bank (or credit card) info and a direct debit/EFT transfer is executed later as subsequent process. Please see the CRM overview document provided in the sticky thread at top for more information.

    regards,

    bill.

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