02-01-2012 11:56 AM
Dear Experts,
I am having the requirement to post the customer payment through CRM to FICA. I would like to know, is there is any functional
module to post?. Is there any other standard way forward to post the online payment in sap FICA?.
Thanks
Aswin
02-01-2012 1:38 PM
Hi Aswin,
Please review http://help.sap.com/saphelp_crm70/helpdata/en/80/df4340500a0272e10000000a155106/frameset.htm.
I think it will be helpful for your requirement.
Also http://help.sap.com/saphelp_crm40/helpdata/en/38/8a7bf8e089488489d4573b4e512c92/frameset.htm
for Customizing Settings for Service Contracts in CRM.
regards,
David
Edited by: David Tonade on Feb 1, 2012 1:50 PM
02-01-2012 4:43 PM
Aswin:
Standard function is available for accepting payment in the ICWC. These payments would be accepted when customer provides their bank (or credit card) info and a direct debit/EFT transfer is executed later as subsequent process. Please see the CRM overview document provided in the sticky thread at top for more information.
regards,
bill.
02-02-2012 2:34 PM
Dear All,
Thanks a lot for both of you for sharing the valuable things.
Thanks
Aswin