Although I am not a CRM guy.. I know SAP is delivering a CRM RDS(Rapid Deployment Solution) content that can be used for doing analytics on your CRM tables. Or, is there anything specific you want to know about?
To begin with, want to know the integration between CRM and HANA. and how as a functional tester I should start with HANA. Do you have any contacts from the RDS team whom I can contact?
CRM RDS is a package for HANA that contains the required attribute views,analytical views etc.. which helps the customer in doing analytics on the CRM content.
From the functional perspective, I suggest you should understand first all the modeling objects that are delivered for SAP HANA (like attribute views,analytical views,calculation views). It would then help you in understanding the CRM RDS content better.
Not exactly an integration here==>You replicate data from CRM system to HANA using tools like SLT,Data Services and then using RDS content do the analytics or develop your own content.
As far as I understand, the attribute views, analytical views and calculation views are based on the fields of a table that contains data replicated from CRM system, right? For a functional consultant to understand the names i.e. the fields of tables(there may be multiple tables involved for a single report), isn't it too technical ? Please rectify me if I am heading in a wrong direction.
and for this replication part, is this a task of a basis consultant/developer or this also is performed by a functional consultant?
You replicate tables from CRM to HANA using any supported method SLT/ Data Services/ Sybase. So depending on the kind of tool used you might need the expert ..like SLT is a SAP NW7.02 system with DMIS add-on..so the expert/consultant should be able to setup and maintain this system and also able to look into issues/logs when replication errors out. Replication in current releases is comparatively straightforward with not much maintenance required(this might not remain so in future planned releases).
Attribute Views are built on tables,Analytic views are the multidimensional views or OLAP cubes, Calculation views are used to create your own data foundation using tables, and different views for complex business requirement.
I would say this CRM RDS content can be compared to the BI_CONT that was delivered with SAP BW which contained standard cubes,DSO's etc for each scenario like CRM/ / FI/ SD. And yes, understanding of table fields was required then too..hence expectations have not changed :-).. Hope this gives you some idea.
Thank you Rahul for detailed reply. I got a general idea about it.
Regarding the replication part, I wanted to know more about the same. I have a lot of material on SLT that is used for replication. But I want to see the practical implementation of the replicating data from CRM to SAP HANA using SLT.
I was came across this post and realized the PPT it mentions is for SAP RDS for CRM Data Migration. This is what I have used in one major SAP CRM migration project last year. Not sure how someone related it to HANA. Refer to SAP note 1647614 for SAP ERP rapid-deployment solution for operational reporting with SAP HANA.
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