Crystal Reports Viewer 2011 - Disable menu options

[Former Member]

Crystal

I am unsure if this is the correct forum, but from what I can tell it may be close. Advise me if you know a better forum.

We need the ability to disable some of the menu features in Crystal Reports Viewer 2011. We are installing the viewer on a citrix server to support a 3rd party application that requires the viewer that will launch the viewer and display a report. We do not want the users to have the ability to see the Community Tab or the ability to check for updates. I can't seem to find any documentation on configuring an INI to hide/disable these tabs or menu options.

Any assistance?

Thank You!!

[Former Member · Accepted solution]

This is a fat client install, not related to a web server.

[JWiseman · Accepted solution]

sorry, misunderstood about how you're running the reports versus the referenced thread.

hi Doug,

if you're running businessobjects enterprise or crystal reports server then you can disable a lot of viewer report functionality by calling the report with an OpenDocument URL...please see the blog post [here|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/17569].

cheers,

jamie

Edited by: Jamie Wiseman on Jan 31, 2012 9:20 AM

[Former Member · Accepted solution]

The reports are processed through BO server, but the end user application has a file location (windows share) of where the output rpt is located. So when they launch the rpt from within the third party application it just launches the Crystal Reports viewer, which is installed on the citrix server. Which means that we need to disable some of the menu options via the config.ini, registry, etc on the citrix server. I have no way of modifying the way the rpt is called.

The main area that need disabled is the Community Feature. We do not want the users having the ability to go to a website or community forum from the citrix server.

I looked at a number of your other articles, very nicely done. Nice stash

Thanks you!!

[former_member11696 · Accepted solution]

Hi Doug,

If it's a third Party application ( Not the canned CR 2011 viewer - not to clear if it is or not ) and if they are using CR for VS 2010 then they can add this function to the View Report method:

// set up the format export types:

int myFOpts = (int)(

CrystalDecisions.Shared.ViewerExportFormats.RptFormat |

CrystalDecisions.Shared.ViewerExportFormats.PdfFormat |

CrystalDecisions.Shared.ViewerExportFormats.RptrFormat |

CrystalDecisions.Shared.ViewerExportFormats.XLSXFormat |

CrystalDecisions.Shared.ViewerExportFormats.CsvFormat |

CrystalDecisions.Shared.ViewerExportFormats.EditableRtfFormat |

CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat |

CrystalDecisions.Shared.ViewerExportFormats.RtfFormat |

CrystalDecisions.Shared.ViewerExportFormats.WordFormat |

CrystalDecisions.Shared.ViewerExportFormats.XmlFormat |

CrystalDecisions.Shared.ViewerExportFormats.ExcelFormat |

CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat);

//CrystalDecisions.Shared.ViewerExportFormats.NoFormat);

//int myFOpts = (int)(CrystalDecisions.Shared.ViewerExportFormats.AllFormats);

crystalReportViewer1.AllowedExportFormats = myFOpts;

As you can see they have the ability to use any or none of the export options.

If this is the Package 2011 Viewer then only option is to create your own WEB Viewer app and Site and add this function.

Don

[Former Member · Accepted solution]

Unfortunately, I can't have them modify the 3rd party application to include these options. The install for CR viewer is the standard install from SAP. When the report is launched it just looks for the assoicated application for .rpt files and launhces the CR Viewer that is installed on the Citrix Server.

[former_member11696 · Accepted solution]

Then nothing we can do for you. If they can't make changes you are stuck with what their app is doing and allowing.

You'll have to take this up with their developers.

Don

[Former Member]

I would hope that there is a solution to this issue. I want to disable the Community Side Panel in the SAP Crystal Reports Viewer 2011.

Anyone?

[former_member11696]

New question - please post as a new post.

Add your request to Idea Place.

[Former Member]

Have a look on this forum

http://forums.sdn.sap.com/thread.jspa?threadID=1878265