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author's profile photo Former Member
Former Member

Initial load for Object CUSTOMER_MAIN

Hi,

My client has taken their initial load more than year back. During that time some 900 odd customers where not copied to CRM from ECC because of various master data issues. Now, they have entry of Business Partner in table crmm_but_custno however none of them are actually downloaded from ECC.

We have given requirement to download them again from ECC and create them in CRM. For the same I tried to download them using CRMM_BUPA_MAP but due to the fact those customers has been part of initial load the system is taking delta load for them.

Here, I am facing error Business partner with GUID xxx does not exist (this error would come because system in taking delta load with update indicator 'U' which should come as 'I' for insert as those customer are not created yet!)

The main issue here is even in synchronization or initial load if we download the customer back which were part of initial load system would take only delta values and not all data from ECC.

Does any one has any suggestion how to download data with full details in them as they would come in initial load in this case?

I have already attempted following option:

1. Used initial load again

2. Synchronization with request using Tcode R3AR2/R3AR4/CRMM_BUPA_MAP

Thanks,

Alok Mehta

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 31, 2012 at 11:48 AM

    Hi,

    first try to clear absent entries in the table crmm_but_custno.

    then synchronize with request using Tcode R3AR2/R3AR4

    Denis

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    • Former Member Former Member

      Hello Alok,

      you should not have the entries in table for these 900 in CRM tables.

      if you have it in CRM BUT000: please check GUIDs are in synch between BUT000 and CRMM_BUT_CUSTNO.

      If you only have the entries in CRMM_BUT_CUSTNO not in BUT000, delete them and download again.

      Hope it helps!

      BR,

      Dinesh.

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