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Former Member
Jan 30, 2012 at 12:52 PM

Problem with extract huge data in WEBI (Errors:WIO 30280 and ERR_WIS_30270)


Hi gurus, need your help.

When we run the query for the report we get an error in Web Intellegence .

This error may be two types. And their rotation occurs randomly.

First error: There is no memory available. Please close document to free memory (WIO 30280)

Second error: An internal error occurred while calling the 'processDPCommands' API. (ERR_WIS_30270)

When we try reopen WEB Intelligence, or reloading servers or machine, we have no any results and get error again.

I was try change different parametrs in universe designer for connection and universe, in central managment console for WEBI, but it's not solve problem

This query select data from huge table (4,7 million rows), and when I use limit for maximum rows in WEBI my report working correctly.

Is there any way to solve these problems associated with large data? What is invoke this problem when we try to get full data?

We use Business Objects Enterprise XI 3.1 version

Our system Windows Server R2 Enterprise 2008 SP1 (64-bit system), Processor Intel 2.67 GHz (2 processors), RAM 8 Gb.