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Former Member

PReq not generated from Service Order SM03 using Control Key SM02

Hi,

The PReq is not getting generated for Control Key SM02 for service order SM03. I am using PReq generation as "Immediately". The issue is I am filling all the required fileds in the External Processing Operation Popup Screen & saving my Service Order. After that when i check the Document flow - there is no Preq number & in Actual Data for External opration, i find the fileds i have filled in the Preq popup screen as blank (such as Material group, Purc. grp, cost element, vendor etc). I have checked the config also, but cant find any clue.

Thanks.

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2 Answers

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    Former Member
    Jan 27, 2012 at 11:20 AM

    hi

    check whether you added any service to be performed in the line item

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    • did you check the control key settings for sm02?

      is it happening for this control key with other order types nd sm03 order type with sm03 ( external services ) control key?

      is it possible to replicate it? it is also possible tht the order didnt get saved as the user didnt see some warning info in the bottom bar

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    Former Member
    Jan 31, 2012 at 07:18 AM

    Hi,

    If your control key allows PR generation, then release your order and then check for PR number ..

    regards

    giri

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