Error when trying to view a file in INFOVIEW

[Former Member]

Error in File XXXXXXXXXXX: Encapsulating page failed.

What does that mean. Encapsulating Page failed

[former_member206458]

Hello,

we had the same Problem / same Story at BOE 4.1 SP02.

We try the -procreportoptions __noverifydatabase__forceApplyParamsAfterDBL String.

Looks fine - but we dont know why we had the Error in the past.

Going to analyse our authorization roles and everything.

Greetz,

Sebastian

1543412 - Infoview warning: "Error in File xxx : Encapsulating page failed" when running a Crystal Report in the Web Viewer in InfoView.

[Former Member]

I'm having the same problem in Business Objects 4 BI Launch Pad with reports that were created in CR 2011.

The viewer could not process an event. Error in File Buyer Status:

Encapsulating page failed. []

-

---

Error code:0 [CRWEB00000119]

The interesting thing is that I have a test platform where all my reports work correctly. However, all these reports fail with the error message on my production platform.

On the production platform, I can run these reports from CMC without any errors. I suspect that something about my Single Sign-On to database configuration is not correct.

So far, I have been unable to detect any significant differences between the working test platform and the failing production platform.

[Former Member]

It turns out my problem was an authorization issue on the SAP side. Once my SAP user acct had the appropriate auth objects, everything began working as expected.

[Former Member]

Hi,

Looks like default Viewer was not able to render the pages properly or report was pointing to an outdated Key Figure reference that no longer existed in underlying BEx query.

Refer to below notes

1543412 - Infoview warning: "Error in File xxx : Encapsulating page failed" when running a Crystal Report in the Web Viewer in InfoView.

1439641 - Infoview warning: "Error in File xxx : Encapsulating page failed" when running a Crystal report in the Web Viewer.

1209616 - Error Message: "Encapsulating Page Failed"

Thanks,

Arjun