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Former Member
Jan 26, 2012 at 04:40 AM

Sending Future Email from Action Profile

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Hello Experts,

I would like to know how we can send a scheduled mail from SAP particularly using the Action Profile. Is the Action Profile can be used to send email in the future ? The use case is the employee will get email notification from SAP when his sales contract is expired, this can be 2 or 3 years later since the creation of the sales document.

My first thought is using SBWP because there is option "Do not send before" in its general setting. But i do not know yet how to trigger the SBWP from Sales Transaction (CRMD_ORDER). Or maybe there is possibility to use SBWP which defined in one of definition in Action Profile ?

Kindly need your suggestions

Thank you,

Ahmad