Skip to Content
0
Jan 25, 2012 at 11:21 AM

Re: Need Help - Service Desk - EMail Forward

10 Views

Hi,

My requirement is when ever a message is created in service desk, one person have to get mail, irrespective of component. For every ticket a mail has to be generated and delivered to my boss mail id.

I would like to know is it possible.

Ur help is highly appreciated.