Unable to change Price on Goods Return

[Former Member]

Forum,

I have a user who is unable to change the price on a Good Return. I have been into Administration > System Initialisation > Authorisations > General Authorisations > Stock Management > Price Lists > Price Lists. 'Item Cost' is marked with full authorisation but this still doesn't allow price to be changed.

Where else is the authorisation control for users to be able to change prices?

Regards,

Juan

[Former Member]

Found the option. It is under Sales AR > Change Row Amounts.

Thanks for your help anyway.

[Former Member]

Hi Juan,

Is this Goods Return copied from GRPO?

Thanks,

Gordon

[Former Member]

It is not.

Regards,

Juan

[Former Member]

Then where is this return from?

[Former Member]

The user is just entering a return. Whilst they're usually linked to a source document, in this instance it's not. When they tabe through the row, it jumps the unit price for one user. I cannot locate the authorisation for it.

Regards,

Juan

[vasileiosfasolis]

Hi Juan

have you checcked form settings?

the price field should be visible and active in table format tab

also, the Godds Return form should not be 'closed'

Edited by: Fasolis Vasilios on Jan 25, 2012 11:10 AM

[Former Member]

The form settings for this option are set to 'visible' and 'active'.

I can also confirm that the user is using 'professional' licence.

Any other suggestions?

Regards,

Juan