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Former Member
Jan 24, 2012 at 09:33 PM

CRM 7.0 Caller identification via CTI


Hi experts,

In my tests inbound call, I receive attach data from Inin. In debug,

I see that the XML file transfers a Partner guid to SAP. However, the call identifier is not displayed before accepting the call. When the XML file has no data, research ANI works very well.

Edited by: Yves Giguère on Jan 24, 2012 10:39 PM