Page could not be ended error

Good afternoon. Iu2019ve got a user that gets the following error when he tries to print both an invoice and quote. u201CPage could not be ended.u201D

Unfortunately there is no error code or number at the end of the message.

Iu2019ve asked him to reboot his own PC but with no success.

The user connects to the SAP server remotely, and the printer is locally connected to the PC.

Any assistance or help will be appreciated.

Thanks

Regards