Hello gurus!
Here's an interesting thing I'd like to ask you!
Is it necessary to configure action profile in tr.Code (crmc_action_conf) all the time (by deleting the existing action definition and adding the new one, exactly with the same start condition) after I changing the name of smart forms in form name of processing types (PT) of action definition(AD).
My dear SAP-mates, there are a lot of times when I face a problem: after I've changed the name of smartform in PT of AD then I try to check my updates in B-transactions (tr.code crmd_order). I create a new sales order (for an example) and choose bookmark "actions", choose my action and preview.
What do I see??? Sometimes It shows me the old version of smartform, sometimes it shows the new one.
As I see it the solution is that you have to delete and add again the action definition in CRMC_ACTION_CONF every time after you changed the action definition in action profile.
Please, tell me if I'm right or aren't I?
Thanks in advance.