Guide for configuraing IT tech reporting (Incident Management) in solman

[Former Member]

Dear Gurus,

Please provide the link or guidance to configure Incident mnagement (IT Technical Reporting) and root cause Analysis in SOLMAN.

Regards,

Nilutpal.

[prakhar_saxena]

Hi

have you checked the below link

https://websmp108.sap-ag.de/~sapdownload/011000358700000952852009E/711_Diag_Agent_Setup_Guide.pdf

https://websmp105.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000271732008E

http://wiki.sdn.sap.com/wiki/display/SMSETUP/Home

also plenty of guides are available on SMP

https://service.sap.com/diagnostics

-> Installation and Configuration

Hope it helps

regards

prakhar