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Former Member
Jan 21, 2012 at 07:06 PM

CRRedist*.msi

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I have a software package I am trying to install and I get the following message:

An error has occurred while attempting to load the Crystal Reports runtime.

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Repoorts runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

I am running Windows 7 64-bit so I assume I need x64. Tell me what to do, please.

Walt Haworth