we are on SAP CRM 7.0 and NWBC 3.0 - 3.5.
In my understanding there're two ways to use SAP NWBC . By using (NWBC desktop client) and/or (NWBC for HTML).
We have assigned the CRM Business Role and then the PFCG role to a test user. If this user use NWBC for HTML the business role content is displayed correctly. Using the NWBC desktop client is not showed the same result. Is only displayed the business role name. Same behavior also by using the standard SAP business roles and PFCG roles.
Seem that the NWBC for desktop don't manage the UI service entries in PFCG menu (generated through CRMD_UI_ROLE_PREPARE report).
We are doing something wrong?