Incorrect account index number in SC

[Former Member]

Hello Experts,

User Created a shopping cart, add an item into the shopping cart go to accounting details for the shopping cart distributed the accounting data between two accounting lines. Select the first line and deleted that accounting line. Assigned 100% to second line, the accounting data for the shopping cart item will be one but the index is 0002 (instead of 0001). User can able to Order the SC without any issue. When buyer converting this SC into PO. The error message is:

Line 1: Backend Error: Enter G/L Account

Line 1: Backend Error: Enter quantity, percentage, or value for account assignment

As work around we requested buyer to delete the account assignment details with Index 0002 and recreate the same with correct Index number i.e.0001.

My question is how we need to correct the sequence of Index number in the SC itself.

Kindly advice.

Regards,

Suneel Kumar

[Former Member · Accepted solution]

Hi Suneel,

I had faced a similar issue in SRM 5.0 and I corrected it via SAP notes.

Do let me know if you are also on SRM 5.0 so that I can suggest the relevant notes.

If you are on some other version then you may search for notes on Service Marketplace since this is an SAP bug.

Regards,

Nikhil

[Former Member · Accepted solution]

Hello Nikhil,

Thanks for prompt response and we are using SRM 7.0 SP05.

Kindly share if you/anyone have any idea of OSS notes to resolved this issue.

Regards,

Suneel Kumar

[Former Member · Accepted solution]

Hi Suneel,

Please implement following notes in SRM system: 1520876, 1509278, 1462603, 1549597, 1596230 and 1457290. Also check if you need note 1482028 in ECC.

Regards,

Nikhil