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Former Member
Jan 21, 2012 at 12:06 AM

Incorrect account index number in SC

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Hello Experts,

User Created a shopping cart, add an item into the shopping cart go to accounting details for the shopping cart distributed the accounting data between two accounting lines. Select the first line and deleted that accounting line. Assigned 100% to second line, the accounting data for the shopping cart item will be one but the index is 0002 (instead of 0001). User can able to Order the SC without any issue. When buyer converting this SC into PO. The error message is:

Line 1: Backend Error: Enter G/L Account

Line 1: Backend Error: Enter quantity, percentage, or value for account assignment

As work around we requested buyer to delete the account assignment details with Index 0002 and recreate the same with correct Index number i.e.0001.

My question is how we need to correct the sequence of Index number in the SC itself.

Kindly advice.

Regards,

Suneel Kumar