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Jan 20, 2012 at 05:40 PM

TREX Installation, Error in phase - Install TREX web resources and finalize

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Hello,

Platforms:

SO - Win 2008 (R2) X64

During the last phase "Install TREX web resources and finalize instance" in installation process of TREX 7.1, it show me a weird error...

It seems that was some problem during the creation of sap start service of this new instance... but that is weird because I checked at services.msc and that service SAPTSM_02 and nothing seems wrong with it, it seems that was well created and it is in Started mode!... I checked firewall settings (all of them are in OFF status), I also checked CUA settings (is stopped)...

I searched for this error and I found the following SDN forum:

SAPNW EHP1 SR1

I already press the retry button but it always show me the same error.

During this phase the SAPInst window show some information and in there I see this two:

creating sap start service of instance TSM/TRX02...

service not correcttly installed.

It is very weird thing!

I will post some log files such as sapstartsrv.exe and sapinst.log.

sapstartsrv.exe:

Test call to Service failed: 80080005
CO_E_SERVER_EXEC_FAILURE: Server execution failed
Service not correctly installed

.

sapinst.log:

INFO 2012-01-20 16:29:24.446
Creating file C:Program Filessapinst_instdirNW702STANDALONETREXCIsapstartsrv.exe.log.

INFO 2012-01-20 16:29:24.457
Output of F:usrsapTSMTRX02exesapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.

WARNING 2012-01-20 16:31:41.182
Execution of the command "F:usrsapTSMTRX02exesapstartsrv.exe -stdin" finished with return code -1. Output: 
Test call to Service failed: 80080005

CO_E_SERVER_EXEC_FAILURE: Server execution failed 

Service not correctly installed.

ERROR 2012-01-20 16:31:41.380
MOS-01011  'F:/usr/sap/TSM/TRX02/exe/sapstartsrv.exe' returned with '-1'.

ERROR 2012-01-20 16:31:41.381
MOS-01011  'F:/usr/sap/TSM/TRX02/exe/sapstartsrv.exe' returned with '-1'.

ERROR 2012-01-20 16:31:41.470
FCO-00011  The step createService with step key |TREX_NW_CI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|createService was executed with status ERROR ( Last error reported by the step :'F:/usr/sap/TSM/TRX02/exe/sapstartsrv.exe' returned with '-1'.).

Can you help me please, how can I solve this?

Kind regards,

JDimas