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PROD Server got down

Dear All,

One of your Production server gone down , what are the logs we have to check why SAP was done ...

Kindly help to get the system down reason .

OS is Windows , DB SQL , SAP EHP 1 for SAP Solution Manager 7.0

Thanks .

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4 Answers

  • Posted on Jan 20, 2012 at 03:34 PM

    > One of your Production server gone down , what are the logs we have to check why SAP was done ...

    - Windows Event viewer

    - dev_disp/dev_w0 in the systems work directory

    I'd start with the even viewer, most likely your database is down.

    Markus

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  • Posted on Jan 23, 2012 at 12:35 PM

    Hi,

    Check in MMC , which component (work processes standstill, dispatcher down, Messge server,only java down ) went down and look for logs accordingly.

    From command prompt , check if database connection with SAP instance working fine via command "R3trans -d"

    and look for other application,system , security logs of event viewer.

    Pls paste error information , if you notice during analysis any.

    Regards,

    Rupali

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  • Posted on Jan 23, 2012 at 01:17 PM

    Hi,

    It depends how you define "production down"... do you mean the system totally blackout or system half that affect production?

    Many things you can look at:

    - file system space

    - log space

    - event viewer (as suggested by Markus)

    - dev_w0 & dev_w1 log (as suggested by Markus) to determine either system is grafully shutdown or blackout.

    - MSSQL log

    Above should give you some clues,

    Thanks,

    Nicholas Chang

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 07, 2012 at 12:30 PM

    Resolved

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