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author's profile photo Former Member
Former Member

Find the list of forwarded workitems, forwarded by and forwarded to agents

Hi experts,

I want to find the list of workitems which were forwarded and the corresponding forwarded by and forwarded to agents.

The above requirement is for workitems of all kinds of status (might be completed, ready etc..)

Please suggest.

Regards,

Karthik

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    author's profile photo Former Member
    Former Member
    Posted on Jan 20, 2012 at 09:33 AM
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    • Former Member

      Thanks a lot vikram,

      Hence the answer is refering to SWWLOGHIST table.

      We need to pass the value 'SWW_WI_FORWARD' (which is an FM) to the field 'METHOD' of SWWLOGHIST table and get forwarded by and forwarded to agents from 'METH_USER' and 'PARA_VAL_1' fields for the worktiems in any date range.

      Regards,

      Karthik

  • Posted on Jan 20, 2012 at 10:21 AM

    Hi Karthik,

    Table SWWUSERWI has the active work items forwarded.

    Regards,

    Chandra Mohan AK

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