Hello. Basic run down of our prod system issue.
Our ECC system went down due to storage/space issues. At the time ECC went down, BW was extracting from FMFG extractor. It failed out extracting zero records after sitting for over 7 hours - when it normally completes in an hour or so.
We left the request red in the psa, and assumed the next nightly would extract and reset the delta pointer. When the process ran, it then extracted 0 records again, and delta pointer is still sitting at Fri, Jan. 13th. We are now missing over 320,000 records and iit won't extract data. How should we proceed? Any help is much appreciated.