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Jan 19, 2012 at 09:49 AM

Dynamic Hierarchy not working from Citrix Client

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Hi Experts,

We are facing a strange situation. Dynamic Hierarchy doesnt show up at all on the Citrix client but it works fine on the local client and on the .NET Server. I need to guide the Citrix administrators on the analysis but not able to understand whats preventing the functionality on Citrix.

More details: Once you open Manage Dynamic Hiearchies, nothing shows up, its a blank screen and you do a member lookup the Dynamic Hierarchy option is disabled. I have checked the cache, and it correctly generates the XML doc on the Legalgrp folder-> Member look up -> DH(GE)=XXX.xml file. But doesnt show up at all on the client

We are on 7.5 NW SP09.

Has anyone faced this issue before?

Best Regards,

Sayan