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author's profile photo Former Member
Former Member


Hello Experts,

I understand that in 7.0 UI is Web UI, end user cannot work on SAP GUI.

I wanted to know whether Web UI is only customized to make it simpler & better to use for Enduser or any backend customization can happen on Web UI?



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  • author's profile photo Former Member
    Former Member
    Posted on Jan 19, 2012 at 05:16 AM


    What is different between these settings?


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  • Posted on Jan 19, 2012 at 05:50 AM


    Web UI is available since CRM 5.2. And it is not that you cannot use SAP GUI at all. There are still certain functions

    done in the SAP GUI.

    Web UI is provided in order to enable the users to access it via the internet without having the need to install the SAP GUI.

    And it is encouraged to use the Web UI as for those applications which are migrated to Web UI will not be supported by

    SAP in the SAP GUI in the long run unless there is an exception.

    And regarding the backend customization, it is still done in the SAP GUI itself. You cannot do it from the Web UI.

    Hope this clarifies your query.



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    • Former Member Former Member


      Please refer my answers below -

      So every backend customization is done in SAP GUI not on Web UI.

      DJ>> Yes back end customization such as Transaction type setting, item category, all determination, (the base customization settings) are done in GUI

      So any customization is done in SPRO to check we have to check in Web UI in 7.0.

      DJ>> SAP proposes all the testing of scenarios should be done from WEB UI. Now a days if you raise a OSS and give GUI screen shot, SAP recommends to provide the WEB UI screen shots for the OSS analysis. WEB UI is the future going forward.

      Which all features are migrated to SAP CRM 7.0 Web UI & not supported in SAP GUI, is there any document to refer?

      DJ>> Features are same. In GUI you can still do all the things which you can do on WEB UI. WEB UI is the future UI of SAP CRM. Most of the UI level configurations can be done easily on WEB UI. SPRO customization mentioned in point 1 still need to be done in GUI

      Hi Denis,

      I wanted to ask whether the consultants / configurators will also directly work on Web UI in 7.0 to implement any SAP CRM customizations. The above answer by Leon given some insight.

      DJ>> As i said earlier GUI customization (configuration) and configurations done on WEB UI goes hand in hand. The consultant should have an ability to work on both the areas.

      Hope this will be helpful


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