Down payment cancellation leads to blank accounting document

[Former Member]

Friends, my issue is such. A cancelled down payment request (S1) billing document is generated without error. If you look at the corresponding accounting document it is totally blank - no lines. The customer account still shows the original postings (no reversal is posted). However SD thinks it is cancelled and will not allow another vf11 of the original DP request.

I am unsure if an issue with SD or FI-CA.

This happens only very infrequently and I cannot reproduce the issue in test but it has been seen in production occassionally.

We have only found one note that looked relevant at all but it is not the solution to the issue.

Please advise if ever seen a blank accounting document related to a s1 SD doc for a down payment request.

[Shiva_Ram]

Will OSS Note 1045705 - Cancelling a credit memo with down payment clearing help you?

Regards,

[Former Member]

Thanks for the pointer, but this is not the issue either and we are on 6.04.

[Shiva_Ram]

This happens only very infrequently

What does this mean? You can use S1 cancellation document for down payment cancellation without any issue on certain times and occasionally happening? If so, then check any user exit (Enhancements SDVFX002-3-4-6) is causing this in the SD-FI interface.

Regards,