Web-UI error message "Access via 'NULL' object reference not possible"

[Former Member]

I need some help, I'm not a Basis person but I need to get this connection problem resolve.

This problem is in our DEV ICWeb system. After logging in to Web-UI, I got a error message "Access via 'NULL' object reference not possible". We have 3 clients (100, 220, & 310) in DEV and all 3 clients are giving me the same error message.

From the help.sap.com, I found this topic http://help.sap.com/saphelp_nwes70/helpdata/en/84/43f0d786304e19a652a8f80909a8ec/content.htm

but in the document it asked to go to SM59 to check the ESH_APPL_WS_TEMPLATEENGINE destination. But we don't have that destination setup in all our systems.

Here is the complete error message:

*************************************************************************************************

Error when processing your request

What has happened?

The URL http://crm-dev.staff.copa:8000/sap/bc/bsp/sap/crm_ui_frame/BSPWDApplication.do was not called due to an error.

Note

■The following error text was processed in the system CD1 : Access via 'NULL' object reference not possible.

■The error occurred on the application server CRM-DEV_CD1_00 and in the work process 0 .

■The termination type was: RABAX_STATE

■The ABAP call stack was:

Method: GET_DATA_LOSS_HANDLER of program CL_CRM_UI_CORE_APPL_CONTROLLERCP

Method: GET_DATA_LOSS_HANDLER of program CL_CRM_UI_CORE_APPL_CONTROLLERCP

Method: EH_TRIGGER_NAVIGATION of program CL_CRM_UI_CORE_APPL_CONTROLLERCP

Method: SET_WORKAREA_CONTENT of program CL_CRM_UI_CORE_APPL_CONTROLLERCP

Method: PROCESS_NAV_QUEUE of program CL_BSP_WD_VIEW_MANAGER========CP

Method: DO_INIT of program CL_CRM_UI_FRAME_APP_CONTROLLERCP

Method: DO_INIT of program CL_BSP_CTRL_ADAPTER===========CP

Method: GET_PAGE_CONTEXT_CURRENT of program CL_BSP_CONTEXT================CP

Method: ON_REQUEST_ENTER of program CL_BSP_RUNTIME================CP

Method: ON_REQUEST of program CL_BSP_RUNTIME================CP

What can I do?

■If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system CD1 in transaction ST22.

■If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server CRM-DEV_CD1_00 in transaction SM21.

[Former Member]

This is not a new system, we have been running this system for 3 years now. And this problem just started last Thursday.

[Former Member]

Thank you Arjun. I knew about this document and procedure from help.sap.com. In the document it asked to go to SM59 to check the ESH_APPL_WS_TEMPLATEENGINE destination. But we don't have that destination setup in all our systems.

[Former Member]

Hi Michael,

Refer to the link below and check the procedure.

http://help.sap.com/saphelp_nwes70/helpdata/en/84/43f0d786304e19a652a8f80909a8ec/content.htm

Regards,

Arjun