on 01-18-2012 4:59 PM
Hello Experts,
When creating a new incident/accident record, the tab for "more accident data" is showing as a blank page (all grey). There are edit function buttons at the bottom but there is no text box to enter data. I am sure I am missing something in config, but I cannot find the missing link. Any help is appreciated.
Thanks
Joe
Hi Joe,
The screen are totally empty because you don't have any characteristic maintained for this class.
Please check in SPRO wich class are responsible for this tab and add some characteristic to this class.
Each characteristic will represent a field on tab screen.
Hope it helps!
BR,
Raphael
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Hi Joseph,
The reason for missing text box could be:
1. You have not defined the Characteristic properly (Value Assignment)
2. You have not performed the Matching up of Characteristics
You can find out the Characteristic name by clicking on F1 and then go to CT04, and check if the Characteristic is Phrase-enabled? If yes, then maintain Phrases
Also, after the first step, go to CGCZ and performing the Match-up of Characteristics so that they will be updated for usage in the transactions.
Hope this helps..
If you still find some problem, pls elaborate it..
Regards,
Raghu
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