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Former Member
Jan 18, 2012 at 11:30 AM

Bps redetermination

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Hi Experts,

I'm working on Service Request (SQM_INCIDENT_H) and related BTPARTNER view for partner details.

At the moment on creation of a new service request access sequence for determination procedure is working fine, but when user re-opens an old service request I need that this determination procedure starts in order to update bps...

could you help me to develop this requirement? Could you give me some hints to understand if I've to work on customizing or if I've to write code?

Thank you