Hi Team,
we use ERP and CRM for Sales.
We set up the devision for the Products and make the relation in tko the distribution and devision, but still there is missing a link.
We test the setting in SD (ERP) and the customer and the product are working ok. But when we set up a order in CRM we receive the following mentioned info:
Header line:
- Sales org. unit does not have these attributes
- Division 5H does not exist
Item line:
- If the organizational data profile has been assigned to an item category, the header organizational data is inherited to the item level.
- The system did not find any organizational units.
But wehn we look into the item and check organization the Division 5H is set ...
What do we miss - do you have any ideas? Really we are happy for some infos, because we struggle a lot.
Merci, Ann