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Former Member
Jan 18, 2012 at 09:45 AM

Failure: header organizational data is inherited to the item level.

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Hi Team,

we use ERP and CRM for Sales.

We set up the devision for the Products and make the relation in tko the distribution and devision, but still there is missing a link.

We test the setting in SD (ERP) and the customer and the product are working ok. But when we set up a order in CRM we receive the following mentioned info:

Header line:

- Sales org. unit does not have these attributes

- Division 5H does not exist

Item line:

- If the organizational data profile has been assigned to an item category, the header organizational data is inherited to the item level.

- The system did not find any organizational units.

But wehn we look into the item and check organization the Division 5H is set ...

What do we miss - do you have any ideas? Really we are happy for some infos, because we struggle a lot.

Merci, Ann