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SAPScript Font Style not working in QA

Former Member
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Hi Folks,

My client has requested a SAPSCript form change in their 4.7 system. I have imported the Verdana TT Font family into SAP to meet a business requirement, and created the font family ZVERDANA. All good. I have created a custom style using the new font family ZVERDANA, and used this custom style in a standard text object, which is working fine in our development environment. The Standard text even displays in the nominated SAPScript form in development in the Verdana Font.

I've transported everything to QA, but the Standard text object is not reflecting the font upon printout. I have verified that the font family exists, and is the same as Dev, and the Style exists and this is also a match for Dev.

When I view the Standard text object in SO10 with the graphical PC editor, the text appears in Verdana, but when I do a print preview from SO10, or when I generate the nominated Form, it's displaying in courier. The code in the Standard Text object is as follows:


/:   STYLE ZINFINIT                                    
HD   INFINITI SERVICES PTY LTD                                             
SP   Phone: 03 8911 1234  Fax: 03 8911 1200            
ST   www.infinitiserv.com.au                           
SP   Mailing address:                                  
ST   Locked bag 2226, Melbourne, Victoria 3001   
/:   STYLE *                                           

Has anyone encountered an issue like this before, and if so, any thoughts on how to get the TT Font to display outwardly?

Regards,

Steve

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Thanks for all your help. I have executed the Font Conversion for the output devices, and the output is now displaying as desired.

Thanks again.

Steve

Former Member
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Thanks for your quick reply Tamas. At this point in time, we haven't tried printing the form out yet. The issue was identified based on on a print preview of the form on the screen. Similarly, the document is, more often than not, emailed as a PDF. The print difference is visible in the OTF/PDF/Print Preview views, before we get to a printer.

However, this is not the case in Dev.

Cheers,

Streve

former_member777515
Participant
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Generation of print preview, OTF, PDF is still dependent on the output device. Thus the output device definition at QA need to be adjusted first to be similar as per your DEV environment.

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
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My guess would be that the selected device type doesn't know the new Verdana font family. Did you maintain the new font family so that the device you're printing to knows what Verdana is?