hi,
We are encountering an issue on our BPM workflow. Request went missing from the UWL.
This usually happens when a task was already escalated. I have checked the history of the process instance and these what i have found.
Task Escalated
Task Claimed
Task Revoked
Then, the task will not be available in the UWL anymore. and when related task for the process instance is checked, only the terminate task is marked as ready. the current task will not be available. this happens always in a specific step so far.
please help.
Thanks,
vinz