Skip to Content
0
Jan 17, 2012 at 11:45 AM

Hour based alert

16 Views

Hi,

I have a requirement to set up an alert that must be sent if a business transaction, in my case Service Request, has not been updated for 48 hours.

I have set up the date rule and date type and created an action, but how do I set up the start condition ?

I cannot find a way to set a condition that says "when system date and time = 48 hour date and time", have any of you done something like this ?

best regards

Michael