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Former Member
Jan 17, 2012 at 11:33 AM

Actvity in bound e mail management

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Dear Gurus,

May you please explain about the email Inbox in SAP CRM, once we click 'transfer to crm' the email from outlook will open in CRM as a business activity and i maintain the account and contactperson then save and close. My question is the content of the email was not stored in the BP master, how we can save the content of the email in bp master?

Please clarify my doubts?

Thanks

K